ESSENTIALS

Step by Step: How to Find and Vet In-Home Support

A practical guide to finding the right in-home support for your loved one.

November 13, 2024 , By Team tendercare

Finding trustworthy, paid in-home support for aging parents and loved ones is a crucial decision. This guide will help you assess needs, explore options, and make informed choices about in-home support. It will also help you understand what to consider.

1. Assess Support Needs

Make a detailed list of needed assistance, covering:

Personal Care:

  • Bathing and grooming

  • Mobility assistance

  • Medication management

  • Special diet preparation

Daily Living Support:

  • Meal preparation

  • Light housekeeping

  • Transportation needs

  • Shopping and errands

  • Social activities

2. Understand Your Paid Support Options

Agency Support:

  • Professional screening and training

  • Backup coverage available

  • Higher costs but less administrative work

  • Insurance and liability coverage included

Independent Support:

  • Often more cost-effective

  • Greater flexibility in scheduling

  • More control over selection

  • Direct relationship with the helper

3. Review Payment Options

  • Check insurance coverage

  • Explore Medicare/Medicaid benefits

  • Look into long-term care policies

  • Research VA benefits if applicable

  • Calculate out-of-pocket costs

  • Looking for a place to house it all? Use the Vault on tendercare to store this and other pivotal information for easy reference and sharing in the future

4. Create an In-Home Support Job Description

Be sure to include:

  • Required tasks and responsibilities

  • Schedule and time commitments

  • Special skills needed

  • Physical requirements

  • Transportation requirements

  • Pet care, if needed

5. Start Your Search

Agency Route:

  • Research local agencies

  • Check licenses and accreditation

  • Read reviews and testimonials

  • Request references

  • Compare costs and services

Independent Route:

  • Post on trusted care websites

  • Ask for recommendations

  • Check local senior centers

  • Contact community organizations

  • Use online job boards

6. Screen Candidates

For Agencies:

  • Interview agency representatives

  • Ask about screening processes

  • Review placement policies

  • Understand supervision practices

  • Check replacement procedures

For Independent Helpers:

  • Conduct background checks

  • Verify references

  • Check certifications

  • Schedule interviews

  • Document findings in tendercare

7. Interview Key Questions

Ask about:

  • Relevant experience

  • Training and certifications

  • Emergency handling

  • Schedule flexibility

  • Transportation ability

  • Communication style

  • Store notes securely in tendercare

8. Set Up Documentation

Keep in a tendercare Vault:

  • Background check results

  • Reference information

  • Certifications and licenses

  • Insurance documentation

  • Emergency contacts

  • Important agreements

Pro Tips:

  • Trust your instincts during interviews

  • Consider a trial period

  • Have backup options ready

  • Keep family members informed

  • Document all agreements and save them to tendercare

  • Update information regularly

Remember: This process can be stressful and time-consuming. But doing the due diligence now ensures a safe system for the future. The tendercare app helps you keep all support-related information organized and secure. Use our Vault to store important documents and share access with family members, ensuring everyone has the information they need.

Related Resources:

Take time to find the right fit - good support can make a significant difference in the quality of life for both you and your loved one.

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