1. What is the Magic Magnet™ and tendercard™?
They’re scannable QR codes—one for the fridge, one for the wallet—that securely link to your loved one’s up-to-date emergency medical info stored in a tendercare Vault. First responders and Emergency Medical Services can instantly access allergies, medications, health conditions, and more—without needing an app—when it matters most.
2. Is the information secure?
Yes. You control what information is visible, and all data is encrypted inside tendercare’s secure Vault. First responders only see the emergency details you choose to share—nothing else. (
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3. Who uses it in an emergency?
Firefighters, EMTs, and paramedics are already trained to check the fridge and wallet for this type of info. We partnered with Emergency Medical Services to design the Magic Magnet to fit seamlessly into their workflow.
4. Will my family be notified if it’s scanned?
Yes. Anytime the code is scanned, a text alert is automatically sent to the family members you designate—so you’ll know right away if something urgent is happening and can reach out.
5. How much does it cost, and how do I get one?
The Magic Magnet and tendercard are part of your free tendercare account. Join the waitlist today to be among the first to receive yours when it becomes available.
6. Where are tendercare, the Magic Magnet, and the tendercard available?
tendercare, the Magic Magnet, and the tendercard are currently only available in the U.S.