tendercare is a platform transforming the experience of family caregivers, helping them organize information, coordinate care, and connect families to a trusted network of professionals and each other.

tendercare is a free, easy-to-use app that organizes vital information, helps prepare for emergencies, and connects families to a curated directory of thoroughly vetted professionals across 14+ service categories. We also offer shared access for siblings, guided care plans, secure document storage, task management, and a private online community.

tendercare is 100% free. Always.

We make money through annual memberships in our Trusted Network — a curated group of thoroughly vetted eldercare service providers. These are neither advertisers nor sponsors. They’re professionals who earn their spot by passing our rigorous vetting process. We never sell or share your personal information with them, or take a cut from what they earn. They pay us an annual fee and are clearly marked as “Verified Members” in our app, so families can find the right help faster, safer, and with confidence.

To transform caregiving into tender loving care by empowering families with smart tools and trusted support.

When Shauna Sweeney’s father was diagnosed with early-onset Alzheimer’s, she hit every roadblock families face: missed bills, confusing legal forms, medical crises, and endless Google searches. She built tendercare to give families one place to stay organized, know what to do next, and get real help — making family caregiving simpler and more human.

We use bank-level encryption, secure infrastructure, and strict access controls to protect your data. Every piece of information is encrypted, and we maintain formal privacy agreements with all our technology providers. Tendercare is built with a privacy-first design, ensuring your family's information stays private and under your control. We maintain rigorous security standards and work only with partners who meet our strict privacy and security requirements. (Read More)

tendercare works on iPhones with iOS 15 or newer, and on Android smartphones running version 6.0 (Marshmallow) or higher.

We’re caregivers, technologists, and advocates. tendercare is built by people who’ve lived family caregiving themselves, backed by experts in healthcare, technology, and aging services. Our team includes caregivers, clinicians, and innovators, all committed to easing the caregiving journey.

No. The Trusted Network is a curated national directory of thoroughly vetted elder caregiving service providers. The Trusted Network helps families quickly find vetted professionals and services tailored to their unique care needs, which can be an overwhelming experience.

Verified Members are indicated by a special badge on tendercare. They earn the badge and are accepted as members after successfully passing our vetting process.

Flag it. We review every complaint and re-vet or remove a member if needed. You can always reach us at support@trytendercare.com

We don't sell leads, take commissions, or create bidding wars. We curate our Trusted Network membership to help families find services they need and can look to for help. A provider's annual membership fee covers everything—no hidden costs, no commission splits, no paying for visibility. Families find providers based on genuine need, not advertising spend.

Verified Members earn and keep their membership by maintaining the stringent standards of membership.

The tenderID™ is a free emergency-readiness tool from tendercare that gives first responders instant, secure access to life-saving medical information — like medications, allergies, conditions, and emergency contacts — without needing an app. Each tenderID includes: - A fridge decal (for EMTs and firefighters trained to check the refrigerator area), and - A wallet card, ideal for use outside the home. When scanned, it securely displays your chosen emergency details and instantly alerts your designated family contacts by text message so they know right away if something’s happening.

Yes. You control exactly what appears when the QR code is scanned. All data lives inside tendercare’s encrypted, HIPAA-aligned system. Only the information you choose to make visible for emergencies is shown — nothing else.

Firefighters, EMTs, and paramedics are trained to look for identifiers like the tenderID fridge decal during emergency response. We designed the tenderID with emergency services professionals to fit seamlessly into their workflows — reducing the time they spend searching for medical details.

Yes. When your tenderID is scanned, your emergency contacts automatically receive a text alert with the time and location of the scan. That way, your loved ones are informed right away and can follow up as needed.

The tenderID is completely free for every family. Steps to get one: 1. Create your free tendercare account. 2. Add medications, allergies, and emergency contacts. 3. We’ll send you the tenderID decal and wallet card kit by mail. 4. Place the decal on your refrigerator and carry the wallet card with you.

tendercare and the tenderID are currently available in the United States. International expansion is planned for the future.

No. We never sell your data or use it for advertising purposes. Your family's information is used only to provide and improve our services to you.

Our AI features help organize and manage your family's information while maintaining strict privacy standards. Through our special agreement with OpenAI, none of your personal information is ever stored or used for AI training.

Yes. You can request a download of your data or account deletion at any time by contacting support@trytendercare.com. We maintain certain records as required by law, but we'll always be transparent about what information we keep and why.

Only people you explicitly invite can access your family's information. You maintain complete control over sharing permissions and can modify or revoke access at any time.

We use bank-level encryption, secure infrastructure, and strict access controls to protect your data. Every piece of information is encrypted, and we maintain formal privacy agreements with all our technology providers. Tendercare is built with a privacy-first design, ensuring your family's information stays private and under your control. We maintain rigorous security standards and work only with partners who meet our strict privacy and security requirements. (Read More)