tendercare is a platform transforming the experience of family caregivers, helping them organize information, coordinate care, and connect families to a trusted network of professionals and each other.

tendercare is a free, easy-to-use app that organizes vital information, helps prepare for emergencies, and connects families to a curated directory of thoroughly vetted professionals across 14+ service categories. We also offer shared access for siblings, guided care plans, secure document storage, task management, and a private online community.

tendercare is 100% free. Always.

We make money through annual memberships in our Trusted Network — a curated group of thoroughly vetted eldercare service providers. These are neither advertisers nor sponsors. They’re professionals who earn their spot by passing our rigorous vetting process. We never sell or share your personal information with them, or take a cut from what they earn. They pay us an annual fee and are clearly marked as “Verified Members” in our app, so families can find the right help faster, safer, and with confidence.

To transform caregiving into tender loving care by empowering families with smart tools and trusted support.

When Shauna Sweeney’s father was diagnosed with early-onset Alzheimer’s, she hit every roadblock families face: missed bills, confusing legal forms, medical crises, and endless Google searches. She built tendercare to give families one place to stay organized, know what to do next, and get real help — making family caregiving simpler and more human.

We use bank-level encryption, secure infrastructure, and strict access controls to protect your data. Every piece of information is encrypted, and we maintain formal privacy agreements with all our technology providers. Tendercare is built with a privacy-first design, ensuring your family's information stays private and under your control. We maintain rigorous security standards and work only with partners who meet our strict privacy and security requirements. (Read More)

tendercare works on iPhones with iOS 15 or newer, and on Android smartphones running version 6.0 (Marshmallow) or higher.

We’re caregivers, technologists, and advocates. tendercare is built by people who’ve lived family caregiving themselves, backed by experts in healthcare, technology, and aging services. Our team includes caregivers, clinicians, and innovators, all committed to easing the caregiving journey.

No. The Trusted Network is a curated national directory of thoroughly vetted elder caregiving service providers. The Trusted Network helps families quickly find vetted professionals and services tailored to their unique care needs, which can be an overwhelming experience.

Verified Members are indicated by a special badge on tendercare. They earn the badge and are accepted as members after successfully passing our vetting process.

Flag it. We review every complaint and re-vet or remove a member if needed. You can always reach us at support@trytendercare.com

We don't sell leads, take commissions, or create bidding wars. We curate our Trusted Network membership to help families find services they need and can look to for help. A provider's annual membership fee covers everything—no hidden costs, no commission splits, no paying for visibility. Families find providers based on genuine need, not advertising spend.

Verified Members earn and keep their membership by maintaining the stringent standards of membership.

They’re scannable QR codes—one for the fridge, one for the wallet—that securely link to your loved one’s up-to-date emergency medical info stored in a tendercare Vault. First responders and Emergency Medical Services can instantly access allergies, medications, health conditions, and more—without needing an app—when it matters most.

Yes. You control what information is visible, and all data is encrypted inside tendercare’s secure Vault. First responders only see the emergency details you choose to share—nothing else. (Read More)

Firefighters, EMTs, and paramedics are already trained to check the fridge and wallet for this type of info. We partnered with Emergency Medical Services to design the Magic Magnet to fit seamlessly into their workflow.

Yes. Anytime the code is scanned, a text alert is automatically sent to the family members you designate—so you’ll know right away if something urgent is happening and can reach out.

The Magic Magnet and tendercard are part of your free tendercare account. Download the app to experience the platform, and join the waitlist to be among the first to receive the Magic Magnet and tendercard when they become widely available.

tendercare, the Magic Magnet, and the tendercard are currently only available in the U.S.

No. We never sell your data or use it for advertising purposes. Your family's information is used only to provide and improve our services to you.

Our AI features help organize and manage your family's information while maintaining strict privacy standards. Through our special agreement with OpenAI, none of your personal information is ever stored or used for AI training.

Yes. You can request a download of your data or account deletion at any time by contacting support@trytendercare.com. We maintain certain records as required by law, but we'll always be transparent about what information we keep and why.

Only people you explicitly invite can access your family's information. You maintain complete control over sharing permissions and can modify or revoke access at any time.

We use bank-level encryption, secure infrastructure, and strict access controls to protect your data. Every piece of information is encrypted, and we maintain formal privacy agreements with all our technology providers. Tendercare is built with a privacy-first design, ensuring your family's information stays private and under your control. We maintain rigorous security standards and work only with partners who meet our strict privacy and security requirements. (Read More)