At tendercare, protecting your family's information is fundamental to everything we do. We understand that supporting loved ones means handling sensitive information with the utmost care and security.
Our platform is built with a privacy-first design, ensuring your family's information stays private and under your control. We maintain rigorous security standards across our entire infrastructure and work only with technology partners who meet our strict privacy and security requirements through formal agreements.
tendercare combines enterprise-grade security features with an easy-to-use experience:
1. Bank-Level Encryption: AES-256 encryption protects your information.
2. Controlled Access: You control who can access your family's information with sharing permissions and can request data downloads or deletion at any time.
3. Enhanced Security: Required device verification and the ability to require biometric (Touch ID or Face ID) access protection.
4. Secure Cloud Infrastructure: Multiple layers of protection safeguard your data in our industry-leading cloud environment.
5. Continuous Security Monitoring: Regular audits and threat detection protect your data from evolving risks.
6. HIPAA-Compliant Processes: Our data retention and security policies align with healthcare industry regulations.
7. Safe AI: AI technology that never stores or learns from your private information.
Stay informed and in control with tendercare.
Our Security Commitment to Your Family
Protected Your information is secure and protected at all times. tendercare employs bank-level AES-256 encryption, the same security standard leading financial institutions use. Every piece of information you store is encrypted both while stored and during transmission. Private Your family's information belongs to you. We never sell your data and strictly control who can access it. You have complete control over sharing permissions, and only people you explicitly invite can view your family's information. Secure We partner with industry leaders in cloud security and artificial intelligence, maintaining formal privacy agreements (BAAs) with all our technology providers to ensure your data is protected at every level. How We Keep Your Information Safe
Advanced Security FeaturesDevice verification ensures only trusted devices can access your account Biometric authentication (Face ID/Touch ID) required for app access Data encryption in transit and at rest On-screen data redaction for sensitive information Continuous security monitoring and updates SMS verification for new devices AI Technology & Privacy
tendercare uses artificial intelligence to help organize and manage your family's information more effectively. Through our special agreement with OpenAI, we ensure:No personal information is ever stored by AI systems Zero data retention policy for all AI interactions Complete privacy of your family's sensitive information AI features that help without compromising security Data Control & Privacy
Your Data, Your ControlYou decide who can access your family's information Manage sharing permissions at any time Download your data whenever needed Request data deletion by contacting support@trytendercare.com HIPAA-Aligned Privacy Standards
We maintain high privacy standards aligned with healthcare regulations:Industry-standard data protection Privacy agreements with all technology partners Required record retention policies followed Infrastructure Security
Our security starts from the ground up, leveraging enterprise-grade cloud infrastructure to protect your data:Multiple layers of security and redundancy Advanced threat detection and prevention Regular security audits and updates Industry-standard security certifications Continuous monitoring and threat prevention Supporting the People Who Matter Most
While we're proud of our robust security measures, we know what matters most is helping you support your loved ones with confidence. Our commitment to security means you can focus on what's important - being there for your family.
Frequently Asked Questions
Do you sell my data?
No. We never sell your data or use it for advertising purposes. Your family's information is used only to provide and improve our services to you.How do you use AI with my data?
Our AI features help organize and manage your family's information while maintaining strict privacy standards. Through our special agreement with OpenAI, none of your personal information is ever stored or used for AI training.Can I export or delete my data?
Yes. You can request a download of your data or account deletion at any time by contacting support@trytendercare.com. We maintain certain records as required by law, but we'll always be transparent about what information we keep and why.Who can access my family's information?
Only people you explicitly invite can access your family's information. You maintain complete control over sharing permissions and can modify or revoke access at any time.How do you protect my information?
We use bank-level encryption, secure infrastructure, and strict access controls to protect your data. Every piece of information is encrypted, and we maintain formal privacy agreements with all our technology providers.Get Started with Confidence.
Ready to experience secure family care management? Download tendercare today and see how we make supporting your loved ones more straightforward and more secure.Have more questions?
Send any questions to support@trytendercare.com and we'll get right back to you.
